Delete Account and Data Request

How to Request Deletion

Use our contact form to request deletion of account or cloud data associated with a GIXSOFT app.

Open contact form

Please include in your message:

• The app name (for example, QuickNote: Simple Notes)
• Your Google account email, if you signed in with Google in that app
• Select "Privacy / account deletion" as the topic
• Any additional details that help us locate your account or data

Data on Your Device

For offline-first apps, notes and files may be stored locally on your phone or tablet. To remove that data without contacting us:

• Uninstall the app from your device, or
• Clear the app's storage in Android Settings → Apps → [app name] → Storage

What We Delete (Cloud / Account Data)

When your request is verified and processed, we delete applicable server-side data, such as:

• Account information linked to the app, where an account exists
• Notes or other app content stored on our services, where cloud or sync features were used
• Usage or diagnostic data tied to your account, where applicable

If an app does not use accounts or cloud storage, there may be no server-side data to delete beyond your support request email.

Data Retention

Some information may be temporarily retained:

• For legal, security, fraud prevention, or billing obligations
• Backup copies may remain for up to 30 days before permanent deletion

Third-Party Services

If you used optional integrations in an app, related data may also be held by:

• Google Play
• Google Drive (where backup or sync was enabled)
• Google AdMob (where advertising was enabled)
• Google Play Billing (where purchases were made)

Deletion through GIXSOFT does not automatically remove data held by third parties. You may need to manage those services separately under their policies.

Contact

Questions about data deletion or privacy:

Open contact form